FAQ
Sushi Platter
Can I customize my sushi platter?
Unfortunately, no.
Since we use the freshest fish of the day, we can't take specific requests. But don't worry-our platters are packed with a great variety for a well-balanced selection.
Add-ons like Otoro (tuna belly), which is always available, as well as sea urchin and scampi when in season, can be included. You can add on these extras at checkout!
Do I need to pre-order for sushi platters?
Yes, you’ll need to place your order at least 24 hours in advance and pick it up on Tuesday to Saturday between 11AM and 3PM.
If you're after an assorted sushi roll platter, just drop by, and we can cut the rolls into pieces to make a platter for you on the spot! Please note, sushi rolls may sell out.
What happens if I’m late for pick-up?
If you’re running late, please contact us in advance.
If we don’t hear from you and your order isn’t collected by 3PM on the day of pick-up ( 5PM for premium sushi platters ), the platter will be discarded for food safety reasons. Unfortunately, we cannot hold it for the next day.
How do I cancel my order?
Please contact us.
Cancellations made within 24 hours of the reservation date (by 3:00 PM) will incur a 100% cancellation fee.
Do you offer delivery or only pickup?
Pickup Only – You can collect your order directly from our store at 2/1121 Toorak Rd, Camberwell VIC 3124.
Please note that all sushi platters are available for pickup on Tuesday to Saturday between 11AM and 3PM. Make sure to select your pickup time when ordering!
Other
Do you cater for events and large orders?
Yes! We cater for events, corporate gatherings, and special occasions like birthdays and anniversaries. Please place your order in advance so we can best accommodate your needs.
Do you accommodate food allergies?
Unfortunately, we are unable to accommodate food allergies.
Our sushi is prepared in an environment where cross-contact with common allergens such as fish, shellfish, soy, sesame, and gluten may occur. Additionally, we are unable to make substitutions or replace specific items on our platters.